Terms & Conditions

Article 1 (Purpose)

The purpose of Users Agreement (the “Agreement”) is to set forth the rights, obligations and responsibilities of McDonald’s Korea Co., Ltd. (the “Company”) and its members (the “Member”), other terms and conditions of use and procedure in terms of using all use services of McDonald’s application (the “Application’) operated by the Company.

Article 2 (Definitions)

As used in this Agreement, the following terms shall have the following meanings:

1. “Service” means the services which are provided by Application to Member and used by Member whichever the terminal (including various wired or wireless devices such as PC, TV, and portable terminal) is for realizing them.
2. “Member” shall mean the user of Service who has filed an application for membership hereunder and approved by the Company.
3. “ID” (the “ID”) shall mean a combination of characters or numbers which the Member selects, and the Company approves for member identification and Member’s Service use.
4. “Password” shall mean a combination of characters or numbers which the Member selects to confirm whether the user is the same person with one registered and protect personal and confidential information.
5. "MyMcDonald’s Reward" shall mean a service that provides points and reward coupons only for members who agree to the relevant terms and conditions.
6. "Point" shall mean a mileage allowance provided by the company when a member orders a product or uses a service offered by the company, and cyber data with no property value which cannot be cashed but can be used for the company. A certain number of points can be used when ordering a product by exchanging it with a "Reward Coupon."
7. "Reward Product" shall mean a product ordered by exchanging points with a "Reward Coupon."
8. “Mobile Order and Pay” shall mean an e-commerce service whereby the Member can, by selecting a store from which to order and a menu item to order, place an order and make an advance payment through the Company’s Application.

Article 3 (Effect and Modification of Agreement)

1. Company approves membership application based on the presumption that Member consents to this Agreement and this Agreement will come into effect when the Member consent to the details announced by the Company while becoming a Member.
2. The details of Agreement may be modified by Company to the extent that they do not violate applicable laws and regulations and modified agreement shall come to effect immediately when 7 days lapse on the condition that the Company uploads and MY can check it in the Application.
3. If a Member does not consent to amended users agreement, the Member may request withdrawal of membership (termination) and, otherwise, if the Member does not express its intent to withdraw within 7 days from the date of announcement of modified agreement under Paragraph 3.2, such Member shall be deemed to consent to such modified agreement.

Article 4 (Membership and Method of Collection of Location Information)

1. Any Member of Application shall be the Member himself/herself.
2. “Member himself/herself” means a person who has consented hereto, filed a membership application by entering his or her personal information to the form and been approved by the Company. No application for membership as corporate entity or group member may not available
3. Any of Member of Application shall use one account per device.
4. A minor under 14 may not become a Member of Application.
5. If the case falls under any of the followings, the Company may suspend or reject its approval of membership
1. i. when the Member becomes a member with a false name
2. ii. when the Member becomes a member with ID which may be disgusting or offensive to other
3. iv. when the Member files an application for membership by borrowing or stealing name of others
4. v. when the Member falsely enters any item of membership application or fails to enter any details requested by the Company
5. vi. when the Member file an application form for membership for the purpose of violation of laws and regulations or harming public moral; or
6. vii. when the Member has ever been disqualified hereunder (except for the cases where the Member has obtained again from the Company)
6. Company collects the location information based on the GPS of terminals of mobile phones.
7. If any method of collection of personal location information as set forth in Clause 6 hereof is modified, the Company shall give a public notice through internet or inform to the customers : Provided that, if such notice is impossible due to any cause beyond the control of Company, Company will give a notice thereafter.

Article 5 (Member Information)

1. Company makes its best effort in protecting Personal Information of Member as required by applicable laws and regulations. In addition, for privacy protection and use of Personal Information, the privacy protection policy of Company will apply.
2. Any Personal Information will not be used for other usage or disclosed outside except that such use or disclosure is consented by Member or permissible under applicable laws and regulations.
3. Notwithstanding the foregoing Paragraph 5.2, if Company is required to provide Personal Information of Member to a 3rd party including investigation agencies under applicable laws and regulations, Company may provide such Personal Information inevitably to the extent that it complies with such applicable laws and regulations.

Article 6 (Obligations of Members)

1. Members shall comply with this Agreement, all the rules and notices of Company including use rules, other applicable laws and regulations
2. Members shall be responsible for managing their ID and Password, directly use them by themselves and shall not allow others to use them.
3. Members shall be also liable for various loss and damage arising out of divulge of their ID and Password due to their carelessness.
4. In case of changes in any item filled out in membership application form, the Member shall either make corrections thereon or inform it to Company through e-mail and in other manner. Otherwise, Member shall be responsible for any problems arising out of failure thereof including disadvantage to the Member.

Article 7 (Management of Members)

1. Member may request at any time for access to, make corrections on his or her Personal Information or withdraw his or her consent (membership).
2. Any Member desiring to withdraw his or her consent (membership) may go through membership withdrawal process by pushing the button of withdrawal at https://www.mcdonaldsapps.com/en-EN/account . In such event, all the Personal Information of such Member will be immediately deleted and disappeared except for the cases where the Company retains it as required by applicable laws and regulations and its privacy protection policy.
3. If any Member withdraws from the membership, all coupons and points included in the account will disappear immediately and cannot be restored. Therefore, the Company encourages members to be careful about membership withdrawal to avoid unintended point loss, and the Company is not responsible for any losses or damages caused by membership withdrawal.
4. Any person who has become a member of Company may use the Service of Company in a equal status.

Article 8 (Use of Member Information)

1. Member shall not use or provide to a 3rd party any Personal Information of other users including e-mail address acquired in the course of using the Service regardless of the purpose thereof.
2. If a Member uses or provide to a 3rd party any e-mail address of other members for sending a spam mail, the Member shall be fully legally liable for such use and provision and indemnify the Company from any loss or damage arising out of such use and provision.

Article 9 (Copyright)

1. Company shall have ownership of all contents, including all services and advertisements provided in the application, and ownership of their intellectual property rights.
2. Should any Member divulge outside any information of various Service provided by Application without prior consent, that Member may be punished under applicable laws and regulations including the Copyright Act.
3. Member shall not use without approval any image file registered in Application including Corporate Identity (CI) / Brand Identity (BI) or character of Company and acknowledge and consent that , otherwise, if any violation of this is detected, Member will be legally punished.

Article 10 (Suspension and Withdrawal of Membership)

1. If the case falls under any of the followings, the Company may, as a Service provider, suspend or disqualify his or her membership without giving a notice:
1. i. when the Member falls under any Subparagraphs of Paragraphs 4.4 hereof including entry of false information in membership application form
2. ii. when the Member trades or registers any obscene material among members in Application
3. iii. when any act of the Member which is considered as illegal, criminal or civil, is discovered (including illegal commercial acts)
4. iv. when the Member uses any swear word or vulgar word in Application including bulletin board thereof and it is considered as offensive or unpleasant to others ;or
5. v. when the Member commits any act in violation of applicable laws, regulations, this Agreement, or other rules related to the use of Service.
6. vi. when coupons or points are sold, transferred, handed over, acquired or provided without complying with the Agreement;
7. vii. when points or reward coupons are accumulated and acquired by fraud or other unlawful methods.
2. If any Member commits a wrongful advertisement or an act harmful to other Members by using Application, the Company may inform to such Member to stop such act not more than once and, if such act continues even with such notice, the Company may suspend the membership of or disqualify such Member without giving a notice.

Article 11 (Provision and Use of Service)

1. Service are provided all the year round and 24 hours each day without any specific disturbance in management or technology of Company, in principle
2. The service hour as set forth in the foregoing Paragraph 15.1 may not apply to the hour and dates designated by Company for any reasons such as regular inspection: Provided that, if the Service is suspended temporarily for inevitable reason, the Company shall inform in advance but may inform thereafter in inevitable situation.
3. The details of product purchase agreement which will be entered into between the Member and Company by using shall be determined by the terms and conditions as agreed by the parties of each individual agreement .
4. Company shall have the right to judge to terminate a service if the service cannot be operated.
5. Coupons in this application can only be used for one coupon per order, including reward coupons, and cannot be combined with any other coupons

Article 12 (Use of MyMcDonald’s Reward Service)

When using MyMcDonald’s Reward service, separate terms and conditions are required, and detailed service usage policies shall comply with the followings.

1. Point Earning
1. i. Five points shall be saved per KRW 100 of normally completed payments offline (counter, kiosk, drive-through) only at stores in which MyMcDonald’s Reward service is available. The target stores can be checked in the application.
2. ii. Points can be earned up to 5 times a day, and up to KRW 100,000 (up to 5,000 points) based on the daily payment amount. Points will not be achieved after 5 times of purchases per day or the daily payment amount exceeds KRW 100,000
3. iii. Points shall have no cash value and cannot be sold, transferred, handed over, acquired or provided.
4. iv. The following procedures shall be conducted for payment to save points:
  1. ① A member's reward card (located at the top of the Deals menu in the application) shall be scanned at a counter or kiosk;
  2. ② Alphabets and numeric codes at the bottom of the reward card shall be orally presented to employees receiving orders at a drive-through store;
  3. ③ If the payment has not been made according to the above process, a member cannot save points and cannot earn points after the transaction;
  4. ④ It may take a certain period of time to accumulate points after payment.
5. v. McDonald's can carry out campaigns or additional point saving promotions to help members earn points in extra ways. Detailed information can be checked in the relevant campaigns and promotions.
2. Point Usage
1. i. Members can exchange accumulated points with reward coupons in the Deals menu. The exchange can only be made in the application.
2. ii. Exchanged reward coupons can only be used when ordering products offline (counter, kiosk, drive-through), at stores in which MyMcDonald’s Reward service is available, in the same way as other coupons in the application. The target stores can be checked in the application.
3. iii. Exchanged reward coupons can be used for 29 days from the day of the exchange, and if not used, it will automatically expire after the 29 days at 24:00. Points exchanged for a reward coupon are not refundable when the reward coupon expires.
4. iv. Point scores required to exchange with reward coupons can be checked in the coupon menu of the application.
3. Point Disappearance
1. i. Points will disappear at the end of the month one year from the date of point earning.
2. ii. If all or part of the transaction for points earning is canceled or refunded, the points saved from the transaction may be canceled or disappear.
4. Refund of Reward Products
1. i. If all or part of the transaction including a reward product is refunded for any reason, the point will not be refunded.

Article 13 (Use of Mobile Order and Pay Service)

Members may use the Mobile Order and Pay service offered by the Company and the detailed policy on the use of the service shall be as set out below.

1. The Company shall offer a service whereby the Member can, by selecting a store from which to order and a menu item to order, place an order and make an advance payment using the Application.
2. The Member shall place an order and make an advance payment by selecting a store from which to order and a menu item to order within the Application and, with the Company’s approval of the order, a sale and purchase agreement shall be established as between the Company and the Member in respect of the goods so ordered.
3. If, at the time of the Company’s approval of order, the product is sold out or there is a change in the specifications, the approval of the order may be refused, or the provision of the product may be restricted.
4. When placing the Member order for pick up at the Drive-Thru, the Member pay but the Member’s order is not be approved by the Company so will not be prepared until after the Member arrive at the Drive-Thru and provided the Member’s order code. If, at the time of the order code provided, the product is sold out or there is a change in the specifications, the provision of the order menu may be restricted.
5. Upon completion of the order and payment, no order or cancellation shall be permitted in respect of a case of payment by reason of the Member’s circumstances.
6. If there is concern of matters such as deterioration of quality of the product due to the Member’s failure to take receipt of the product after placing an order and making payment, the Company may discard the product and cancellation of order may not be accepted in respect thereof and, in the absence of willfulness or negligence, the Company shall not be liable for any damage incurred by the Member as a result thereof.

Article 14 (Provision of Information and Advertisement)

1. In operating Application Service, the Company may provide Members with information including various user rules through uploading it in bulletin board.
2. Company may provide Members with advertisement, events, goods, services and promotion (provision of coupon) through Application.
3. Details specified in advertisements or promotional materials in the application shall be based on these terms and conditions. And if there is an article that conflicts with this Agreement, the contents in this Agreement shall be prioritized.

Article 15 (Obligations of Service Providers)

1. Except for extraordinary circumstance, the Company may allow the users to use the Service on the date of starting provision of such Service applied by the users.
2. Company is obliged to provide continuing and stable Service under the terms and conditions hereof.
3. Unless otherwise specifically stated herein, the Company shall not disclose or distribute any Personal Information of users without consent of such users: Provided that this shall not apply to the cases where the Company discloses or distributes such Personal Information as duly required by national agencies under applicable laws and regulations including the Act of Promotion of Use of Information Communication Network Use and Protection of Information.
4. If any opinion or complaint of Member is considered as justifiable, the Company shall immediately respond thereto: Provided that, if such immediate response is not available, the Company shall inform the reason thereof and schedule for handling it.

Article 16 (Miscellaneous) (Guides of Service and user rules and matters which is not set forth therein)

Any term or matter which is not stated herein may be defined in a separate Service guides and user rules and the details thereof may be checked in the column of ‘Frequent Inquiries’ in Application and any matter or interpretations thereof which is not stated in Application shall be determined by applicable laws and regulations or customary practices.

Article 17 (Responsibility for Breach)

1. Any party breaching this Agreement shall be fully and legally liable for the damage incurred by other party arising out of such breach under applicable laws and regulations
2. Any suit on the dispute between the Company and Member with respect to the use of Service of Application shall be referred to or settled by competent court having jurisdiction thereto under the Civil Procedure Act.

Article 18 (Indemnification)

1. Company shall not be liable for any failure to provide the Service caused by a force majeure including act of God and war.
2.Company shall not be liable for any disturbance of use of Service or damage arising out of the fault of Member.

Article 19 (Contact and Person Responsible for Location Information)

1. Name, address, telephone number and other contact information of Company are as follows:
1. i. Name of Company: McDonald’s Korea LLC
2. ii. Representative: Kiwon Kim
3. iii. Address: 14th Fl., Jongno Tower, 51 Jongno, Jongno-gu, Seoul, Republic of Korea
4. iv. Tel.: +82-80-208-1588

This agreement has been revised and published on 11/22/2024.

See previous agreement (from 6/16/2023 to 11/21/2024).
See previous agreement (from 11/16/2021 to 6/15/2023).
See previous agreement (from 07/01/2019 to 11/15/2021).